Software
Demonstration saves division of Johnson & Johnson hundreds of needless
classroom hours
Other
Stories...
(Jan. 2003) Milpitas,
CA --
Federal regulatory compliance has always been an obstacle for companies doing
business in the United States to overcome. No where is it more difficult than
in the medical field. Lifescan, a division of Johnson & Johnson, is no
stranger to these obstacles. As a leading maker of blood glucose
monitoring systems, Lifescan is constantly encountering, and meeting, Federal
FDA regulations.
The costs of keeping up with the Feds is expensive and time consuming.
Lifescan is charged with the task of keeping up with ever-changing rules, and
then educating their work force on these changes. To this end, many
classrooms, flights and employee work
stoppages are needed to facilitate the proper training sessions. This method
is expensive, and not very appealing to the parent company, Johnson & Johnson.
In order to dramatically reduces costs, and make their lives easier, the IT
staff at Lifescan developed a software program to track all the aspects of a
given medical product. These components, such as quality control, product
changes and manufacturing specifications are integral in meeting FDA
requirements. The challenge now would be to somehow train employees around the
globe on this new software.
Lifescan sought out the expertise of Creative Video Services to convert a live
demonstration of the software into training material. CVS was able to capture
a step by step tutorial, directly from a computer, and convert it into a
digital format - all while maintaining the native resolution and quality of
graphics and text. This digital material is then married to the narration of
the instructor, resulting in a software demonstration that can be packaged and
delivered to the workforce.
This solution enabled Lifescan to substantially reduce the number of
classrooms that needed to be held at their headquarters. The compact nature of
the digital session enabled Lifescan to then stream it over the company
intranet. The session was broke up into short, viewable segments, and
employees would then have to sign a certificate of completion to meet federal
regulations. In addition, CDROM versions were created by CVS for areas of the
company without internet access. The end result was a streamlined solution
that saved time and money.
